At WeDrive app, we are committed to protecting the privacy and security of our customer’s personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you take our service. By using our app, you consent to the practices described in this policy. “WeDrive”, “we”, “our” or “us” means the WeDrive entity responsible for the collection and use of Personal Data under this Privacy Policy.
Information We Collect
When you visit our app, we may collect certain information about you, including:
* Personal identification information (such as your name, email address, and phone number) provided voluntarily by you during the registration process.
* Payment and billing information necessary to process your payment transactions, including credit card details, which are securely handled by trusted third-party payment processors.
* Browsing information, such as your IP address, browser type, location, and device information.
Use of Information
We may use the collected information for the following purposes:
* To process a rider’s trip request, To assign a driver to a trip, To communicate with you regarding your trip, provide customer support, and respond to inquiries or requests.
* To personalize your riding/driving experience and present relevant service recommendations and promotions.
* To improve our app and services based on your feedback and browsing patterns.
* To detect and prevent fraud, unauthorized activities, and abuse of our app.
Information Sharing
We respect your privacy and do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
* Trusted service providers: We may share your information with third-party service providers who assist us in operating our app, and processing payments. These providers are contractually obligated to handle your data securely and confidentially.
* Legal requirements: We may disclose your information if required to do so by law or in response to valid legal requests or orders.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Changes to the Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised “last updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.
Contact Us
If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us using the information provided on our app and website.